Digital Marketing & Sales
Learn how to attract, engage and win customers in the digital age.
Digital demand creation, lead generation, and sales conversion are key components of a successful market strategy in the digital age. They require insights about the digital customer journey and how to best manage business customers at various touchpoints. In this program you will learn about the latest trends, techniques, and best practices in the rapidly evolving field of digital marketing & sales. Additionally, you will explore how artificial intelligence can help attract, engage, and win business customers. By the end of the program, you will have a comprehensive understanding of data-driven decision-making and how to leverage digital marketing & sales to achieve business objectives and drive growth for your company.
Target Groups
Managers and independent collaborators with or without basic knowledge about digital marketing & sales.
Key Topics
• Digital market & customer strategy (market shaping & definition, segmentation, and strategies)
• Digital market & customer analytics (web analytics, social media analytics, image/video analytics)
• Online marketing (SEO, SEA, display marketing, affiliate marketing)
• Social media marketing & social selling
• Influencer marketing & corporate influencing
• Content marketing
• Multichannel management
• E-commerce
Key Benefits
• Insights into trends, techniques, and best practices in digital marketing & sales
• Understanding customer needs, behavior, and value creation
• Knowledge about data-driven decision-making
• Corporate & personal branding
• Overview of AI-based marketing & sales tools
Teaching Methods
• Interactive lectures
• Plenary discussions
• Online voting
• Group work
• Business cases
Structure
Module 1:
• Digital market & customer strategy
• Digital market & customer insights
• Case study
Module 2:
• Digital products & services
• Digital communications & branding
• Case study
Module 3:
• Digital pricing
• Digital channel management & commerce
• Case study
Faculty
Prof. Dr. Andreas Fürst
Chair of Marketing
FAU
At a glance
Location:
Live-Online/On Site
​
Language:
English/German
​
Certificate:
FAU certificate of participation
​
Tuition fee:
on request
Date:
on request
​
Execution:
Company-customized
Contact me for your Inhouse solution.
Alina Stauß
Customer consultant
+49(0)911 98 16 94 97
stauss@wfa-akademie.de